Returns must be initiated within 60 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details a
Once your return has been received and processed, you will be notified via email when the refund has been issued via email. We have gone to great lengths to optimize this entire process to get you your refund ASAP!!. Please Note: Once we have issued
Our return policy allows returns for unopened products purchased in the last 60 days. If you are unhappy for any reason with any of your purchases, a SmileConcierge® will also work with you to make you happy. We are not smiling, until you are and tha
Yes, we offer refunds and exchanges within 60 days days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that non reusable items are not eligible