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WhiteBrights® 

Once an order is placed, we are unfortunately unable to make changes to the order. However, if you need to update your shipping address or contact information, please reach out to a SmileConcierge&#xAE; at smile@WhiteBrights.com immediately after placing your order.We will be happy to assist you however we are able to.&#xA0;&#xA0;

Once an order is placed, we are unfortunately unable to make changes to the order. However, if you need to update your shipping address or contact information, please reach out to a SmileConcierge® at smile@WhiteBrights.com immediately after placing

Can I edit or add anything to my order?

Order Management

What is the Smile High Club™?

Who can join the Smile High Club™?

How do I earn S'Miles?

Is there a limit to the number of S'Miles I can earn?

What happens if a friend I refer cancels or returns their order?

I completed an activity but did not earn any S'Miles?

Can I pay for my entire order using S'Miles?

What happens to S'Miles if I receive a refund or return the purchased product?

Can I split my reward voucher over two purchases?

Will my S'Miles ever expire?

When I make a purchase do they earn points for shipping and tax?

Will my activities still count towards the Smile High Club™ when I perform them on my mobile device or smart phone?

Smile High Club™ FAQ's

How does it work?

SmileAssurance® Guarantee

Is Shipping & Delivery Really FREE?

How is it packaged & shipped?

How much does shipping cost?

Do you ship worldwide?

What if my package gets lost or arrives damaged?

Do you offer expedited delivery?

How do I track my order?

How long does delivery take?

Shipping & Delivery

Will teeth whitening hurt my teeth?

How long does teeth whitening last?

Is it safe to whiten at home?

How often can I whiten my teeth using SmileSerum®?

How can I maintain my teeth whitening results?

Is teeth whitening covered by dental insurance?

Can I whiten my teeth if I have braces?

What is the Right Minimum Age to Whiten Teeth?

What are those weird white squiggly spots that have shown up on my teeth?

Can I eat or drink after the treatment?

Can you recommend a good dentist to me?

Can you help me find a good cosmetic dentist?

Will teeth whitening harm my dental work?

Is teeth whitening considered safe?

I thought only dentists could perform teeth whitening.

Do I still need to go to the dentist if I whiten my teeth?

What else can we answer?

General Questions About Teeth Whitening

Is there a minimum order associated with me redeeming my S'Miles?

What do “approved S'Miles” mean?

WhiteBrights® General

Mouthpiece material question

How long is the Illuminate® cord?

How do I care for Illuminate® device?

How do I charge my teeth whitening device?

Illuminate® Teeth Whitening Kit

Payments

How do I cancel my order?

How do I make a return?

When will I get my refund?

How do I start a return?

Do you offer refunds or exchanges?

Returns & Refunds

What if there is an issue with my order?

Order Issues

How do I apply promo/discount codes?

Payments & Discounts

I'm having trouble logging in

How do I update my subscription items?

How do I cancel my membership/subscription?

Account & Subscriptions

Will teeth whitening make my teeth shiny?

What are the ingredients?

Product Questions

Can I edit or add anything to my order?Updated 10 months ago